Refund policy

Refund Policy

Last Updated: [Insert Date]

At 7K Kollektionz, we want you to be fully satisfied with your purchase. If you are not happy with your product, we are here to help.

1. Returns and Exchanges We offer returns and exchanges within [Insert Number of Days] days of purchase. To be eligible for a return or exchange:

• The item must be in its original condition, unused, and undamaged.
• Proof of purchase (receipt or order confirmation) is required.

2. Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns or exchanges on certain items such as:

• Custom or personalized items
• Opened or used waistbeads

3. Refunds If your return is accepted, we will process a refund to your original payment method within 30 days. Please note that shipping fees are non-refundable.

4. How to Request a Return or Exchange To initiate a return or exchange, please contact our customer service team at 7kkollektionz@gmail.com with your order number and reason for return.

5. Shipping Costs You are responsible for covering the cost of return shipping unless the item is defective or incorrect. We recommend using a trackable shipping service for returns.

6. Damaged or Defective Items If your item arrives damaged or defective, please contact us immediately at 7kkollektionz@gmail.com, and we will arrange for a replacement or refund.